Case Study - Kitchen Elegance, Hanna Kitchens, Norwood Interiors - SMART Systems
Decisions, decisions, decisions! KBB businesses every day face challenges and some involve making crucial decisions that could ultimately affect its success or failure. SMART understand running a successful business is not just about generating great sales figures. There is no question that this helps but to rely exclusively on revenue without addressing the organisational processes, can in the long term restrict business growth.SMART has been successfully adopted by KBB businesses across the UK and Ireland. With over 500 users, ranging from sole traders to multi-nationals, SMART has become an integral part of their business strategy. As a non-user, taking the first step to change may seem a challenge, although SMART believes addressing key issues such as control, communication and profitability are essential.
SMART recognises it can be difficult to move beyond the ‘comfort’ zone, although gaining a greater understanding is the next important step. SMART movers, Hanna Kitchens, Kitchen Elegance and Norwood Interiors are just three companies who have decided on SMART. Take time to read why they chose to make a SMART choice.
Kitchen Elegance
Rob Rosselli, Managing Director
“SMART has revolutionised the way we run our business and I am happy to share my thoughts on this innovative solution.
Pre-SMART our business used manual paper based systems and although we dabbled with software systems, none seemed to be tailored to our individual needs.
Personally I am not easily convinced when it comes to technology although after seeing a ‘live’ demonstration of the system, I was hooked! SMART has now been part of our business for 2 years and has made a significant difference to our growth.”
Norwood Interiors
Becky Wood , Company Accountant
“ Making changes within your business is not always easy, the old adage of ‘its not broke so don’t fix it’ sometimes is easier to think than to face a new challenge. At Norwood, we took the challenge to change and although historically we were manually driven in our processes, we wanted to focus more on future technologies. We considered different options such as off the shelf packages, bespoke systems and SMART. As a KBB business, we chose SMART as it provided a level of flexibility that was second to none and we felt it understood the kbb market. It enabled us to create a tailor made solution that will eliminate duplication, improve communication and control. SMART we felt ticked all the right boxes, as well as enabling us to develop the system with technical support that exceeded our expectations.”
Hanna Kitchens
David Nelson, Sales Manager
“ As a forward thinking retailer and manufacturer we are always looking at different ways to improve our business processes. We undertook a research project to find a system that would in the long term maximise our efficiency and take our processes to a higher level. We looked at various options, although SMART was the only solution that met our needs a 100%. In particular, we were very impressed with the technical support, as we grow SMART are committed to helping us along the way! Only a few months into using SMART we are already seeing significant benefits. A simple example being re-pricing a kitchen quote in our showroom, it means it takes minutes rather than hours and doesn’t lose the important communication link with the end customer.”
Embracing SMART has enabled them to gain more control over their businesses and reap valuable rewards. Call 01344 890979 for you to take the first step.